Refund Policy

Thank you for supporting my small business. I want you to be completely satisfied with your purchase. Please review the refund policy below:

🛑 Custom Orders

• All custom, personalized, or made‑to‑order items are non‑refundable.
• This includes items with names, dates, colors, team details, photos, or any design created specifically for you.
• If there is an error on my end (wrong size, wrong design, incorrect spelling based on the form submitted), I will gladly correct it.

📦 Standard Products

• Non‑custom items may be eligible for a refund or exchange within 7 days of delivery.
• Items must be unused, in original condition, and in original packaging.

🚚 Damaged or Defective Items

• If your item arrives damaged or defective, please contact me within 48 hours with photos of the issue.
• I will replace the item or offer store credit depending on the situation.

💳 Cancellations

• Orders may be canceled within 12 hours of purchase.
• Custom orders cannot be canceled once design work or production has begun.

📩 How to Request a Refund

Email or message me with:

• Your name
• Order number
• Photos (if applicable)
• A brief description of the issue